The following document is the Privacy Policy for Maestro! Tour Management Limited, which is a company registered in England (company number 4181393). The following Privacy Policy explains how we use and protect your personal data.
Maestro provides specialist touring services for the performing arts community worldwide and also organises unique holidays for people who are interested in the world’s finest classical music, opera, art and gastronomy. Maestro therefore collects personal information for the purpose of travel and communication and is fully committed to protecting all personal data that we receive.
If you feel like you would like to call for more information regarding our privacy policy please do not hesitate to contact our office directly and ask for the Data Controller on 0800 678 5747 (UK), +44 151 707 1727 or 1 800 213 1104 (US) or email info@maestrotouring.com.
Maestro’s Privacy Policy is governed by the General Data Protection Regulation (EU 2016/679 of the European Parliament and of the Council of 27 April 2016) and the Data Protection Act 1998 regarding the processing of personal data and how this data is transferred.
Maestro use this information to fulfil our contractual obligations and to fulfil the needs of our clients. Failure to provide accurate information upon request may lead to these needs not being met.
In order to fulfil the needs of our clients Maestro share personal data with hotels, airlines, travel agents, restaurants, tourist activities, rail bookings, and all other modes of transport/accommodation. Maestro shares personal information with these third parties such as names, passport information, gender, title, frequent flyer information, dietary requirements and health/mobility issues.
If you believe that your data may be inaccurate in any way please contact Maestro directly and ask for the Data Controller who will assist you further.
If you believe that there is a problem with the way that Maestro is handling your data you have the right to complain to the ICO (Information Commissioner’s Office). You can report a concern by calling the ICO on 0303 123 1113 or via online chat at the following address https://ico.org.uk/concerns.
If at any time you should wish to remove your information from our e-news and yearly brochure please contact the Data Controller at Maestro directly on 0800 678 5747 (UK), +44 151 707 1727 or 1 800 213 1104 (US) or email info@maestrotouring.com. Upon your request Maestro will remove your information immediately from our database and you will not be sent any marketing information. With regard to our e-news that is received via email you can also unsubscribe any time by clicking unsubscribe at the bottom of the email. Alternatively you can write to us and send your request to 11 Seymour Terrace, Seymour Street, Liverpool, UK, L3 5PE.
Maestro makes every effort to keep your data safe and secure and have put in place extra measures to make sure personal data is protected. Therefore personal data is only used by employees of Maestro to fulfil all our contractual obligations with our clients and provide a service that they require.
Maestro retain data for a period of around 7 years after a specific project, holiday or tour. Maestro retain such data for this time after a project, holiday or tour so that any query, complaint or problem can be dealt with effectively. After this period of time all information is professionally destroyed as there is no longer a need for Maestro to hold this information.
Maestro will only contact you for marketing purposes under your request via e-news and brochure via post and you can unsubscribe from these services at any time.
The following is breakdown of your individual rights as governed by the GDPR.